What Should Homeowners Look for in a Deck Builder?

The warmer months are upon us, and homeowners all over the country are making plans for new or resurfaced outdoor decks. Why? Because this is the perfect time to enjoy it. Outdoor entertaining, exercise, relaxing, even setting up an office space in the shade of an umbrella – these are all possibilities when you have a functional outdoor deck.

But what should you look when you research contractors? After all, your decision could mean the difference between a quality outdoor deck that stands the test of time, and a problematic project that ends up being more trouble than it’s worth. Here some qualities to look for in a deck builder.

1. Reviews

Any deck builder can say whatever they want about themselves – that they offer the best outdoor decks in your area, that their customers are all happy, and so on. But what are other people saying? More specifically, how have past customers described their experience? Client reviews are ultimately more important than what a deck builder says about their business, so pay careful attention to what other people are saying. If you see a pattern of negative reviews – or even one negative experience that was not resolved by the contractor – consider looking elsewhere.

2. Experience

How long has your deck builder been in business? How many decks have they built, repaired, maintained, or resurfaced over the years? The more experience a contractor has, the more likely it is that your experience will be positive. Years of experience usually translate to higher levels of customer service, and greater skill in the art of deck building. This isn’t always true – there are experienced contractors out there who don’t have very good reputations and are very much “set in their ways” – but most of the time, experience is an indicator of quality and service.

3. Information

People often don’t think about ‘information’ when they consider who to hire for the construction of a new outdoor deck – but it’s actually a good indicator of a quality business that has your best interests in mind. What do we mean by ‘information’? Basically, anything that helps you learn about outdoor decks and make better decisions regarding their construction and maintenance. The best contractors understand that your success is tantamount to their own success. That’s why they often have web sites full of quality educational information that help people make more informed decisions.

An outdoor deck is more than the sum of its parts

When you look for a contractor to build your outdoor deck, you’re looking for more than just an adequate finished result. You’re looking for your expectations to be exceeded in every way, from the initial planning phase, to scheduling and budgeting, and straight through to the final product. Don’t set your bar too low when you consider who to hire, as there are plenty of outstanding contractors out there who go above and beyond the norm and pride themselves on delivering the highest quality – and the best overall service experience – for every client.

Client Testimonials

J.Widener from Newton, NJ

“Outstanding team. Very impressed with the whole process and the most with my new beautiful deck!”

S.Long from Franklin Township, NJ

“The deck looks FANTASTIC. I still can’t believe that Deck Guardian was able to resurface my old, ugly deck. Our neighbors have stopped by to comment on how great the deck looks. The attention to detail, work ethic and professionalism set this company apart. I highly recommend Deck Guardian!”

M.Lewis from Fleminton, NJ

“We have received numerous compliments from Neighbor’s and friend’s who think that the finished project looks terrific. Not only do I appreciate the “quality job”, but I really appreciate the professional manner Skip handled all the details!”

L.Cohen from West Orange, NJ

“When I came home yesterday, I could not believe how amazing my newly resurfaced deck looked. Crew did an amazing job. It was also a pleasure to work with your salesperson, very professional and knowledgeable!”

S.Smith from Chester Township, NJ

“I’m completely impressed. I have dealt with my share of contractors as I have been updating my home for several years. Deck Guardian gets the gold medal. Deck Guardian restored my 10 year old deck & fence to a brand new condition. I am amazed!”

P.Tang from Westfield, NJ

“Deck Guardian Team did a good and pleasant job to give us a professional service and a beautiful new deck, without replacing it. We love the color and the way it feels like. Highly recommended!”

Kathryn Barchi from Piscataway, NJ

“My husband and I had recently moved into a new home and quite quickly we learned of so many things that both us and the home inspector missed prior to the purchase; the deck being one huge item. We quite desperately wanted to use our deck and know that it was safe for us, our kids, our pups, and our guests, which in the original state, was definitely not the case. Deck Guardian to the rescue! The Deck Guardian team, from the free estimate to the point of project close, were quite wonderful to work with entirely. They even pointed out additional things we had missed with regards to the safety of our deck. Of course, best of all, the Deck Guardian team was able to work within our budget, while giving us back our deck with a new lease on life. Deck Guardian far exceeded our expectations and for that, my husband and I can not thank them enough!!!”

Jessica Ravitz from Skillman, NJ

“Deck Guardian completed an amazing deck replacement project for us in less than 2 weeks after we signed our contract. Not only did they provide an extremely competitive price, we got a beautiful deck that so greatly exceeded our expectations! Everyone at Deck Guardian is wonderful – from the estimator, the crew and the administrative staff – very friendly, professional, meticulous and hard working. We are so pleased and give the highest recommendation!!! Thank you Deck Guardian!”

Paul Cichello from Bridgewater, NJ

“I contacted Deck Guardian and was given an estimate the very next day. The representative was very knowledgeable and fair. The workers were polite and professional. We are satisfied with our new deck and would recommend Deck Guardian to anyone who wants quality work.”