Looking for the Best Outdoor Deck Builder? Avoid These Warning Signs

If you think that adding a new deck to your home isn’t a big deal, and shouldn’t require much effort or research, you probably haven’t seen how much the average American spends in order to design, build and finish a new deck. Most national statistics put this number somewhere in the $7,000 range. In other words, it’s a big investment—and if you’re going to have it done, you want it done right. You want a space that enhances your curb appeal, boosts your property value, and gives you a functional space that your family truly enjoys using. Putting all of these elements together isn’t always as easy as it sounds.

The contractor you choose to build your outdoor deck is therefore a really important decision. So how do you go about it? Learning what to avoid when you’re choosing and outdoor deck builder is one of the best things you can do. It allows you to steer clear of companies who lack the tools, experience and professionalism to put your home improvement dollars to good use. Here are four signs you should look elsewhere when researching deck specialists:

1. You can’t find any testimonials

Every deck building specialist is aware that cultivating good reviews and testimonials is important. Fortunately, these companies can’t control how their reviews come out on sites like Google+. You should be able to find objective information from past customers to help guide your decision. If you have trouble finding reviews online, don’t hesitate to ask the company directly where you can find customer reviews. If it seems like the company is hiding something, or isn’t interested in helping you find objective information about them, they’re probably not worth your time or money.

2. The fees are confusing

When it comes down to detailed estimates and contracts that lay out the costs involved for your new outdoor deck, everything should be crystal clear. Reputable deck builders do not use confusing tactics or unusual fee structures to relieve you of extra cash without you knowing. It’s a good idea to make sure that any estimates you’ve discussed are firmly established in the written contract before you sign it. Companies who try to leave things open ended and vague should be avoided—there are plenty of good contractors who do things the honest way.

3. The web site is a mess

If a deck builder is meticulous, professional and detail-oriented in their contracting work, these qualities should also be reflected in their web site. When you see a professionally designed site, with plenty of photography and clearly organized information, chances are much higher that you’ll be dealing with a truly professional outfit who will handle your project with skill and confidence.

Making the right call…

So you’ve found a professional deck builder who seems to meet all your requirements. What next? Well, you still need to speak and/or meet with them to discuss your project and decide whether it’s a good match. An experienced company will be friendly, honest, and clear in the way they relate to you. You should be able to ask all the questions you want, without feeling rushed. Put yourself in the driver’s seat and remember—this is your investment! If you recognize the warning signs of a bad contractor, you’re much more likely to end up with a short list of excellent builders. Then you can get on with the business of building your fabulous new deck.

Thanks for stopping by! Your questions and comments are much appreciated.

Client Testimonials

J.Widener from Newton, NJ

“Outstanding team. Very impressed with the whole process and the most with my new beautiful deck!”

S.Long from Franklin Township, NJ

“The deck looks FANTASTIC. I still can’t believe that Deck Guardian was able to resurface my old, ugly deck. Our neighbors have stopped by to comment on how great the deck looks. The attention to detail, work ethic and professionalism set this company apart. I highly recommend Deck Guardian!”

M.Lewis from Fleminton, NJ

“We have received numerous compliments from Neighbor’s and friend’s who think that the finished project looks terrific. Not only do I appreciate the “quality job”, but I really appreciate the professional manner Skip handled all the details!”

L.Cohen from West Orange, NJ

“When I came home yesterday, I could not believe how amazing my newly resurfaced deck looked. Crew did an amazing job. It was also a pleasure to work with your salesperson, very professional and knowledgeable!”

S.Smith from Chester Township, NJ

“I’m completely impressed. I have dealt with my share of contractors as I have been updating my home for several years. Deck Guardian gets the gold medal. Deck Guardian restored my 10 year old deck & fence to a brand new condition. I am amazed!”

P.Tang from Westfield, NJ

“Deck Guardian Team did a good and pleasant job to give us a professional service and a beautiful new deck, without replacing it. We love the color and the way it feels like. Highly recommended!”

Kathryn Barchi from Piscataway, NJ

“My husband and I had recently moved into a new home and quite quickly we learned of so many things that both us and the home inspector missed prior to the purchase; the deck being one huge item. We quite desperately wanted to use our deck and know that it was safe for us, our kids, our pups, and our guests, which in the original state, was definitely not the case. Deck Guardian to the rescue! The Deck Guardian team, from the free estimate to the point of project close, were quite wonderful to work with entirely. They even pointed out additional things we had missed with regards to the safety of our deck. Of course, best of all, the Deck Guardian team was able to work within our budget, while giving us back our deck with a new lease on life. Deck Guardian far exceeded our expectations and for that, my husband and I can not thank them enough!!!”

Jessica Ravitz from Skillman, NJ

“Deck Guardian completed an amazing deck replacement project for us in less than 2 weeks after we signed our contract. Not only did they provide an extremely competitive price, we got a beautiful deck that so greatly exceeded our expectations! Everyone at Deck Guardian is wonderful – from the estimator, the crew and the administrative staff – very friendly, professional, meticulous and hard working. We are so pleased and give the highest recommendation!!! Thank you Deck Guardian!”

Paul Cichello from Bridgewater, NJ

“I contacted Deck Guardian and was given an estimate the very next day. The representative was very knowledgeable and fair. The workers were polite and professional. We are satisfied with our new deck and would recommend Deck Guardian to anyone who wants quality work.”